These Terms & Conditions set out the rights, obligations and boundaries that apply every time you access sol77 — your account, your transactions and your session activity are all governed by what follows. Access and eligibility depend on your local law and the eligible regions listed in our policy documents; please read these terms before you start.
Account-level controls
Nagad, Rocket, Upay transactions covered
Session and policy routes
Jurisdiction-dependent access
FULL POLICY SCOPE
How These Terms Apply to Your Account
By creating an account on sol77 and accessing any part of the platform — whether that is the games lobby, a sportsbook market, or your wallet — you confirm that you have read and accepted these terms in their current published form. Your acceptance is recorded at the point you complete account registration and reaffirmed each time you log in. These terms govern all activity on your account: deposits and withdrawals processed through Nagad, Rocket or Upay; in-session wagering behaviour; communications between you and our support team; and any adjustment to your account profile. Where a specific section of the site operates under a supplementary policy — for example, a promotional event or a wallet-verification step — those supplementary terms are read alongside these main terms, not as a replacement. We may update these terms when our operating conditions change. When we do, the revised version is published at this address with a clear effective date. Continued use of your account after that date constitutes acceptance of the updated terms. If you do not agree with a revision, your option is to stop using the account and contact our support team to request account closure. Availability of services depends on your local law and the eligible regions we serve.
Nagad wallet transactions
Rocket payment records
Upay account deposits
Session activity logs
Policy revision notices
WHAT IS COVERED
Inside and Outside These Terms
Understanding exactly which activities fall under these terms — and which fall under separate arrangements — helps you navigate your account with clarity. The four areas below define the boundary of this policy.
Account Access
All login activity, session behaviour and account-profile management fall directly under these terms. This includes how credentials are used, when sessions are closed, and what actions are permitted from a registered account in an eligible region.
Transactions
Deposits and withdrawals processed through Nagad, Rocket or Upay are covered by these terms alongside any transaction-specific rules shown at the point of payment. The payment page displays the limits and verification steps that apply to your wallet at that moment.
Site Content
Game titles, lobby materials and promotional notices published on sol77 are governed by these terms. Content accuracy, availability and any changes to the game catalogue are our responsibility under this policy, subject to provider and regional conditions.
Third-Party Services
External services linked from sol77 — including payment processors and game studio platforms — operate under their own policies. We are not liable for the terms or conduct of those third parties; you should review their policies directly when prompted.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
These terms are not only obligations — they also define what you can do. You have a documented right to review the transaction history in your account wallet, which records every Nagad, Rocket and Upay movement with a timestamp and reference number. If any detail in your account profile is incorrect — a name, a contact address, or a linked wallet number — you can correct it through the account-settings page; our support team can walk you through the verification step required. You can raise a question about how a specific clause applies to your situation at any time by contacting us through the support routes listed on this page. We will respond with reference to the relevant section of these terms rather than a generic answer. If you believe a transaction has been processed in a way that does not match what these terms describe, you can open a dispute by submitting your account reference and the transaction ID to our support channel. Every dispute is reviewed against the policy in force on the date the transaction occurred.
Review Your Records
Open the transaction history in your account wallet to see each Nagad, Rocket or Upay entry, its timestamp, reference number and status. This record is your primary evidence if you need to raise a policy question.
Correct Account Details
Account-settings lets you update contact information and linked wallet details. Some changes trigger a verification step; the page shows exactly which fields require it before you confirm.
Raise a Policy Question
Send your question through our published support route with your account reference. We will respond with a direct reference to the clause that applies rather than a generic reply.
Request Account Support
If you want to close your account, adjust your session settings or request a copy of the data we hold, contact support. We will confirm the steps and any verification required before actioning your request.
POLICY CONTACT ROUTES
How to Reach Us About These Terms
When a clause in these terms is unclear or you need to act on a right described above, use the routes below. We keep these channels visible in your account dashboard so you can reach us without leaving the platform.
Live Chat
The live-chat widget is accessible from any page in your logged-in account. Use it to ask about a specific clause, a transaction reference or an account-settings change. Have your account ID ready when you start the conversation.
Email Support
For written records of a policy question or a dispute, email our support address published in the Help section of your account. Quote your account reference and the relevant transaction ID so we can locate your record quickly.
Help Centre
The Help Centre in your account dashboard contains the published version of these terms, supplementary policies and the step-by-step dispute process. It is the first place to check when a policy question comes up before you reach out directly.
HOW WE HANDLE POLICY
Data, Security and Policy Commitments
Our approach to these terms is built around accountability at every account layer — from how we store your data to how we act on a change request.
Data Handling
We collect and store only the account and transaction data needed to operate your session and process payments through Nagad, Rocket or Upay. Retention periods and the categories of data we hold are described in our Privacy Policy, accessible from your account dashboard.
Cookie Use
Cookies on sol77 support session continuity and account security — they keep your login active and record preferences you set in the account interface. The cookie policy linked at the bottom of each page lists every category in use and how to manage them.
Account Security
Your account credentials are your responsibility under these terms. We ask you to keep login details private and to notify support immediately if you suspect unauthorised access. The account-security page shows the steps to review and reset access credentials.
Requesting Changes
To request a correction to stored data, an update to your account profile, or confirmation of what records we hold, contact us through the published support routes. We aim to confirm receipt and outline the verification steps required before any change is made.
TERMS FAQ
Common Questions About These Terms
The questions below cover what we hear most often about how these terms work in practice — from accepting changes to raising a dispute about a Nagad or Rocket transaction.
When do these terms take effect for my account?
These terms take effect the moment you complete account registration on sol77. Every subsequent login reaffirms your acceptance of the version published at that time. If terms are revised, the updated version is posted here with an effective date before the change applies.
How will I know if the terms have been updated?
We publish the revised version at this page address with a visible effective date. We may also notify you via the contact method linked to your account. Checking this page periodically is the most direct way to stay current with any changes we make.
Do these terms cover my Nagad and Rocket transactions?
Yes. All deposits and withdrawals processed through Nagad, Rocket or Upay are subject to these terms and to the transaction-specific conditions shown at the point of payment. Your wallet transaction history records each entry with a reference number you can use if a question arises.
What happens if I disagree with a revised version of the terms?
If you do not accept a revision, stop using your account and contact our support team to request closure. We will confirm the steps required. Continued use of your account after a revision's effective date is treated as acceptance of the updated terms.
How do I raise a dispute about a transaction?
Open a dispute by contacting support through live chat or email with your account reference and the transaction ID. We review each case against the policy that was in force on the date the transaction occurred and respond with a reference to the relevant clause.
Does this policy apply differently depending on where I am?
Access and service availability depend on your local law and the eligible regions sol77 serves. If a specific service or transaction type is restricted in your region, that restriction takes precedence over the general terms. Check the account-access page for region-specific conditions.
Sports / Slots