Skip to content
sol77 Sports / Slots
PRIVACY AT SOL77

Your Privacy Policy at sol77

Our privacy policy at sol77 explains what we collect from your account, wallet and device, why we keep it, and how you can ask us to check or update it. Access to the platform and this policy depends on your local law and the eligible regions shown in your account.

  • What we collect
  • Why we keep it
  • Your rights
  • Contact us
WHAT WE COLLECT

How sol77 collects and holds your data

This privacy policy sets out how sol77 collects, uses and holds data when you use the platform. The data we process comes from a few clear places: the details you enter when you open an account, the wallet records that appear when you move money through Nagad, Rocket or Upay, and the device signals your browser sends us each time you load a page. We use that data to run your account, show you the lobby you have access to, keep your session secure and meet the record-keeping duties that apply to a platform of this kind. We ask for the minimum we need and we do not sell your data to third parties. Where we rely on consent, you can withdraw it the same way you gave it; where we rely on a contract, we keep data only as long as the account relationship needs it. Retention runs on the basis of your account activity and the legal duties we face, and we delete or anonymise data when it no longer serves a purpose. Because access to the platform and the law that governs it can differ from region to region, this policy applies only where your local law and the eligible regions shown in your account allow the service. If your region is not eligible, some terms here will not apply to you. We update this policy as the platform changes and publish any change on this page.

  • Nagad

  • Rocket

  • Upay

WHERE THIS APPLIES

What sits inside and outside this policy

The policy applies to the account you hold, the transactions that move through it and the pages you read, but it does not stretch to everything you touch. When you sign in to sol77, the record tied to your profile sits inside this policy, including the details you submitted and the wallet entries that show money moving through Nagad, Rocket or Upay. The same applies to the pages and game lobbies you browse, where we process browser signals and session data to show you the right view. What falls outside is anything on a third-party site or service you reach from a link, because that provider runs its own privacy rules and we do not control them. The boundary matters because the eligible regions and local law that govern this platform shape how far the policy reaches, and we point you to the account area to confirm what applies to you.

  • Your account

    The policy covers the account you hold at sol77, including the details you submit at registration and the settings you use to change them. We apply it when you sign in, move through the lobby and use the account area to manage your data.

  • Wallet transfers

    When you move money through Nagad, Rocket or Upay, the record that appears in your account wallet sits inside this policy's reach. We process it to keep your ledger readable and to meet the record-keeping duties that apply to a platform of this kind.

  • Site and games

    The policy also covers the pages, game lobbies and content you browse. We collect the browser signals and session data that let us show you the right view, remember your preferences and keep the platform running safely for the eligible regions you access.

  • Third-party services

    Where a link or a service takes you off our site, that provider runs its own privacy rules and this policy stops at the boundary. We encourage you to read what they publish before you hand over any data on their page.

YOUR DATA CHOICES

What you can ask us to do

Your rights under this privacy policy are practical, not abstract. At any point you can open your account area and check the records we hold, from the details you gave us at registration to the wallet entries that show money moving through Nagad, Rocket or Upay. If something in that record is wrong, you can ask us to correct it, and we will act on the request from the same account in which the data was created. Where the law in your region gives a right to deletion, you can raise that request too, and we will confirm what happens to the data before we act. You do not need a special reason to raise a question, and you can contact us through the support route published on this site rather than through any third-party channel. Every request is checked in the context of the account relationship and the record-keeping duties we face, and we will explain the outcome in plain language when we reply.

  • Check your records

    The account area shows the details we hold, including wallet entries tied to Nagad, Rocket and Upay. Read through that record, copy what you need for your own reference, then send us a question through the published support route if anything looks unclear.

  • Correct account details

    If a name, mobile number or other detail you submitted has changed, raise a request from your account area. We update the record once we confirm the change against the same account that created the data, and we confirm the correction back to you before we close it.

  • Raise a question

    You can ask us about any data we hold, why we keep it or who we share it with. Send the question through the support route published on this site and we will answer it in plain language, not in legal boilerplate.

  • Request a data change

    Where your region gives you a right to deletion or portability, raise it through the same support route and tell us which account it concerns. We will confirm the scope and outcome before we take any action on the data.

CONTACT AND SUPPORT

Where to send a privacy question

Privacy questions take the same route as any other account question, so nothing gets separated from the person handling it. Open the support page from the site menu, choose privacy policy as the subject, and write what you need in your own words. You can also raise a question from inside your account, where the help section is tied to the profile that holds the record you are asking about. When a request touches a wallet entry, name the wallet it relates to, Nagad, Rocket or Upay, so the record can be pulled without guesswork. Send one request per account and one subject per message, and include any reference shown on the page if you have one. We keep the reply in plain language and we treat the request as part of the account relationship, which means we verify the account before we act on a data change. This page stays the live copy of the policy, so check here for the current wording before you submit.

  • Support page

    Reach the support page from the site menu and choose privacy policy as the subject. We read each request before we answer, and we reply to the contact address you provide, so double-check that address before you send. Keep the message to one account and one subject.

  • Account help

    When you are signed in, the help section opens from your profile and links to the record that holds your own details. Use that route for a request about your registration data or one specific wallet entry, and name the wallet it relates to.

  • Policy page

    This page carries the live wording of the policy and the site menu links here. Read it for the current rules on data handling before you send a request, so your question matches what is actually in force on the platform today.

DATA AND SECURITY

How we handle your data

Keeping this data safe is part of the policy, not an afterthought. We limit access to the data we hold so only the people who need it to run your account can see it, and we do not sell your data to anyone. We place cookies and similar browser storage to keep your session working and to remember the view you prefer in the lobby; you can clear these from your browser settings at any time, though some account features may ask you to set them again. When you ask us to change something, we act on the request from the same account that created the data, and we keep the record of that request so there is a trail. Retention follows your account activity and the record-keeping duties that apply to a platform of this kind, and data is deleted or anonymised once it no longer serves a purpose. Contact us through the support route for anything else.

  • Data handling

    We process only what your account needs and keep access to that data within the team that actually runs the platform. We do not sell your data, and when we change how we handle it we publish the update on this page rather than bury it elsewhere.

  • Cookies and storage

    We use cookies and similar browser storage to keep your session moving and to remember the view you prefer in the lobby. You can clear them from your browser settings at any time, and you will simply be asked to set them again when you come back.

  • Account security

    Access to your data is tied to the account it belongs to, so we verify the account before we act on a change. Keep your sign-in details private and tell us through the support route if the account is ever flagged.

  • Retention and requests

    Data stays on the basis of your account activity and the record-keeping duties we face, and it is deleted or anonymised once it no longer serves a purpose. Raise a change through the support route and we act on it from the account that created it.

POLICY FAQ

Privacy questions, answered plainly

These are the questions we hear most often around this privacy policy, and the answers are written the way we would give them if you asked in person. Each one keeps to one subject so you do not have to hunt for the part that concerns your account. If you cannot find your question here, the support route on this page covers the rest, and you can raise a request from inside your account with the subject set to privacy policy. The answers below reflect the policy as it stands today; if we update the wording, this page carries the change and the previous version is retired. We keep the answers short on purpose, because the full detail of how we collect, use and retain your data sits in the policy text above, and the answers here point you to the right section rather than restating all of it.

What data does sol77 collect when I open an account?

We collect the details you enter at registration, the wallet records that appear when you move money through Nagad, Rocket or Upay, and the browser signals your device sends when you load a page. We keep each of these so we can run your account and meet record-keeping duties.

Can I ask sol77 to delete my account data?

Where the law in your region gives a right to deletion, yes. Raise the request through the support page or your account help section, and tell us which account it concerns. We confirm the scope and the outcome before we act, and we explain the result in plain language.

How do I correct a wrong detail on my account?

Raise a change from your account area and tell us which detail is wrong. We update it once we confirm the change against the same account that created the data, and we send back a confirmation before we close the request.

Does sol77 sell my data to anyone?

No. We process your data to run your account, keep your session secure and meet the record-keeping duties that apply to a platform of this kind. We do not sell your data, and any change to how we handle it appears on this page.

Where do I send a question about this privacy policy?

Use the support page in the site menu and choose privacy policy as the subject, or raise it from the help section inside your account. Keep to one account and one subject, and name the wallet a record concerns if it involves Nagad, Rocket or Upay.

Does this policy apply to me wherever I am?

It applies where your local law and the eligible regions shown in your account allow the service. If your region is not eligible, parts of the policy do not apply to you, so check the eligibility line in your account before you rely on it.