Sports / Slots
sol77 keeps the legal terms, account access rules and policy routes that shape your session in one place. Here is what applies when you open an account and use it with Nagad, Rocket or Upay.
This notice covers the rules we apply to your sol77 account. When you access the site, join from an eligible region, move funds or open a game, our terms and this notice together describe what you agree to. Availability depends on your local law and the regions we can serve, and we do not represent that every feature is available everywhere. We set eligibility and access requirements where we can legally operate, and we revise them when regulations change. The payment path is part of this policy. When you use Nagad, Rocket or Upay, the records attached to those transfers, the reference, the date and the amount, are the evidence we rely on when we confirm a deposit or a payout. Keep the receipt your wallet sends you; it matches the ledger on your account. We may pause or restrict an option when a provider changes its terms or when local requirements demand it, and we publish any change here. We do not promise processing times or return amounts. Fees, limits and verification steps come from the payment provider and from the rules your account shows, and they can differ by wallet and by region. Where local law overrides anything in our terms, local law takes priority for residents of that place. If a clause is unenforceable where you live, that clause falls away and the rest of the notice stays in force. This page is the reference version; older material in the help area does not override it. Questions about what applies to you are answered in the support section below.
This notice is not one blanket rule. It separates the parts of your account that we control from the parts that belong to your wallet provider or to the game studios, and that distinction decides where a question should go. If you are asking about a Nagad or Rocket transfer, the answer lives partly with us and partly with the wallet. If you are asking about how a slot such as Crash HotSpin displays in the lobby, that is our content and we answer it. Getting the split right also keeps your records clean: when you raise a point, we check it against the right area rather than applying a general rule to everything at once. The four areas below are the ones raised most often from Bangladesh, so we have separated them here. Where you are unsure, start with account access and transactions first, because those two decide most of what you can do and how quickly a question is resolved.
Covers logging in, joining as a new account holder and the state of your account while you are signed in. If access is paused or restricted for any reason, this area sets out the steps you can take and the team to contact.
Deposits, payouts and wallet transfers sit here. We record the reference, date and amount for each Nagad, Rocket or Upay move so you can match it to the receipt your wallet sent. Actual timing, fees and limits are set by the provider.
Game categories, the lobby layout and the way titles such as Cricket TargetBets display fall here. We keep that content current, but it describes what you see on screen rather than anything about your personal rights or eligibility under this notice.
External wallets, device software and any third-party app you use sit outside this notice, and their own terms govern them. We state access and eligibility subject to local law and eligible regions, never as a promise about a third party.
Under this notice you hold a small set of practical rights, and we keep them simple. You can check the records tied to your account, correct details that are wrong, raise a question about how a decision was made, and request support when something does not line up. These are not abstract promises; each one maps to a visible step in your account or to a published contact route. Start with the account area when you need to check a wallet transfer or a payout record, because that is where the ledger lives. If a detail such as a phone number or a delivery address for a statement is wrong, update it there so later records carry the right details. When you want to raise a point with us directly, use the support route at the bottom of this page rather than posting it in the lobby, so that it reaches the team who can act on it.
Head to the account area to see the deposits, payouts and wallet moves attached to your own profile. Each Nagad, Rocket or Upay entry carries the reference and date so you can match it to the receipt your wallet sent you.
Check that the name, phone number and any contact detail on your profile are correct, and update them in the account area before you ask for a statement. Keeping that field current means the confirmations we send later carry the right details.
When a decision on your account is unclear, send the question through the support route below and include the reference from your account. We answer against the recorded facts rather than against a general rule, which keeps the reply specific to your case.
If something does not line up between your wallet and your account, contact the support route listed on this page. Include the Nagad, Rocket or Upay reference and the date so the team can trace the entry and check it against the ledger.
Questions about this notice go through the same routes we use for the rest of your account, so you do not have to learn a separate system. For policy points, start in the signed-in account area where a support entry point sits beside your records; for access or registration questions, the help area holds answers to the most common cases first. The reference is the key: note it before you send anything, and copy the date of the transfer as it appears in your wallet app. We cannot promise a response window here, but we do keep every question tied to that reference so you can follow its progress. Route the message with the account identifier and the payment reference for any Nagad, Rocket or Upay entry involved, because that is what lets us pull up the correct ledger. If your question is about a wallet provider, contact them separately; this support route covers our side of the record.
Open the signed-in account area and use the support entry point that sits beside your records. Start here for policy, access or record questions, and keep your account reference ready so the team can open the correct file. It is a direct route for anything tied to a Nagad, Rocket or Upay entry.
The help area answers the most common policy cases first, from access questions to how a record is held. Read it before you raise a point; if your question is already answered there, you save a round trip and your message reaches us with more context.
For anything on the Nagad, Rocket or Upay side of a transfer, contact the wallet directly. We hold the ledger entry that matches your receipt, but the wallet controls the transfer itself, so that part of the question goes to them.
How we handle this policy area matters as much as the rules themselves, so we are direct about it. The data attached to your account is the record of your access, your session choices and any Nagad, Rocket or Upay entry, and we hold it to answer your questions and keep the ledger accurate. A small set of cookies keeps your session recognisable so you do not sign in again between pages, and we store no more than that function needs. We do not sell or hand over personal records to outside parties except where local law or a service we rely on requires it. Retention is tied to what the ledger needs: when you ask about a transfer we can still pull the entry, and we keep the history long enough to resolve a question rather than forever. There is a route for any request to see, correct or remove data: it runs through the support path on this page and needs your account reference to be actioned. Security on the account is partly yours, so keep a passcode on your device and do not share your login details.
The account record holds your access details, session activity and any Nagad, Rocket or Upay entry. We hold it to answer your questions and to keep the ledger accurate, and we do not use it for anything else. It is what we check when you raise a point about a transfer.
A small set of cookies keeps your session recognisable so you do not sign in again between pages. They carry only what that function needs and nothing longer term, and they clear when the session ends. You can manage them from your browser.
Keep a passcode on the device you use and do not share your login with anyone. We tie sessions to your account and to the wallet you use, so an unusual entry can be noticed and checked on our side before it becomes a problem.
We keep a record for as long as the ledger needs to answer a question, then we clear it. To see, correct or remove data, use the support route on this page and include your account reference, then tell us what you want done.
These are the questions that come up most often about this notice, and we have answered each one the way we answer it when you contact us directly. A few of them underline the same principle: the account you use, the wallet you pay with and the region you are in shape what applies, so the answer is rarely a single word. If your case does not fit one of these, use the support route at the bottom rather than guessing, and keep the Nagad, Rocket or Upay reference at hand. Where we mention a record, we mean the ledger entry you can see in your account area; where we mention access, we mean whether a feature is open in your location given your local law. We keep the wording plain on purpose so you can line it up against what your own screen shows, and we revise this page when the rules change.
It applies where local law and eligible regions allow it. We do not represent that every feature or every payment route is open in every place. If a restriction applies to your location, your account area shows it before you try to move funds.
We keep the reference, date and amount for each Nagad, Rocket or Upay entry against your account. Open the account area to see them, and match each line to the receipt your wallet sent. That comparison is what confirms a transfer happened.
Note the reference from your wallet receipt and the date, then send it through the support route on this page with your account reference. We pull the ledger entry and check it against your version, and explain any difference we find.
Yes, within the limits of what the ledger and local law require us to keep. Use the support route on this page with your account reference and say whether you want a detail corrected, a record explained or data removed. We will tell you what we can do.
A small set of cookies keeps your session recognisable so you do not sign in again between pages, and they clear when the session ends. They do not change which terms apply to you. Your region and your choices do.
Use the support route shown on this page, and include your account reference along with any Nagad, Rocket or Upay reference involved. For access or registration points, check the help area first. We answer against the recorded facts in your file and tell you if a point needs the wallet provider instead.