sol77 Banking: Deposits, Withdrawals and Your Account Balance
Your sol77 account connects directly to Nagad, Rocket, and Upay — the same mobile wallets you already use every day in Bangladesh. Every deposit reaches your balance through the payment counter in your account area, and every withdrawal request follows a clear path back to your chosen wallet.
Funding your account starts from the deposit counter inside your signed-in area. We support Nagad, Rocket, and Upay as the primary wallet routes for Bangladesh — pick the one your phone is already set up with. Once you select a method, the screen shows the exact fields to fill in: the wallet number, the transfer amount, and a reference code where prompted. Submit the form and then complete the transfer from your wallet app using the details shown. Your balance updates once the wallet transaction is confirmed on our end.
Sign in and open the deposit counter
From your account dashboard, find the Deposit section. The counter lists available wallet methods for your region.
Choose Nagad, Rocket, or Upay
Select your preferred wallet. The page shows the exact transfer details — wallet number and reference code — that you need to use in your wallet app.
Enter the amount and confirm
Type the amount you want to add, check the fields match what your wallet app shows, then submit the deposit request on the sol77 counter.
Complete the transfer in your wallet app
Switch to Nagad, Rocket, or Upay and send the payment using the reference shown. Your account balance reflects the deposit after wallet confirmation.
MOVING FUNDS OUT
Withdrawing Funds Back to Your Wallet
When you want to move your balance back to Nagad, Rocket, or Upay, open the Withdrawal section inside your account. The form asks for the wallet number you want to receive the funds and the amount you wish to withdraw. Make sure the wallet number you enter belongs to an account registered in your own name — mismatched wallet ownership is the most common reason a withdrawal request is held for review. After you submit, the request moves to a pending state while our team processes it. You can monitor the status under Account History at any time.
Open the Withdrawal section
Log in and navigate to Withdrawal inside your account. The form lists the wallet methods available for payout in Bangladesh.
Enter your wallet number and amount
Type the Nagad, Rocket, or Upay number that belongs to you, then enter the amount you want to withdraw. Double-check before submitting.
Complete any identity check shown
Your account area may prompt a verification step depending on your account status. Follow the fields shown — do not skip any required field.
Track the request in Account History
After submission, monitor the withdrawal status in your Account History. Note the reference number in case you need to follow up through the Help section.
ACCOUNT VERIFICATION
Account Checks and Identity Fields on sol77
From time to time, your account area will display verification prompts. These appear when certain activity thresholds are reached or when a withdrawal destination is being confirmed for the first time. The fields and documents requested are shown directly inside your account — we do not send unsolicited requests by SMS or external message asking you to send documents outside the platform. Follow only the instructions visible in your signed-in account area. If a prompt appears asking you to upload something, read each field carefully before proceeding, and upload only what the form specifies. Submitting incorrect or mismatched information can delay the review.
Check your account area for prompts
Verification requests appear inside your signed-in account, not by external message. Only act on prompts visible in your account dashboard.
Follow the fields shown on screen
Each verification step lists the specific fields or uploads required. Read them carefully and provide only what is asked — no more, no less.
Match your wallet to your account name
When a wallet is linked for withdrawal, the name on the wallet should match your account registration. Mismatches are the main reason reviews are extended.
Contact support if a field is unclear
If any verification prompt is confusing, open the Help section and contact the support team before uploading anything. They can clarify what is needed.
WALLET ROUTES
Payment Methods Available on sol77
The payment routes on sol77 are built around the wallets Bangladeshi accounts already use. Nagad, Rocket, and Upay are each configured as both deposit and withdrawal channels in the payment counter. Bank Transfer is also listed for accounts where a direct bank route is preferred. Each method has its own set of fields visible in the counter — check those fields carefully, as the wallet number format and reference requirements differ between providers.
Nagad
Mobile wallet deposit and withdrawal via your Nagad account number.
Rocket
Rocket mobile banking route for deposits and outgoing wallet transfers.
Upay
Upay wallet transfers available for both adding and withdrawing from your balance.
Bank Transfer
Direct bank account route for accounts where a wallet route is not preferred.
TRANSACTION MATCHING
Matching Your Wallet Record to Your Account History
Every deposit and withdrawal you initiate creates two records: one in your wallet app and one in your sol77 Account History. Keeping these aligned means you can resolve any discrepancy quickly without guessing. When you transfer via Nagad, Rocket, or Upay, your wallet app generates a transaction ID — this is the reference you should note down immediately after sending. On the sol77 side, your Account History lists each transaction with a status label, a timestamp, and a reference number. When the two reference numbers match, the transaction is confirmed end-to-end.
Note the wallet transaction ID
After every Nagad, Rocket, or Upay transfer, your wallet app shows a transaction ID. Save this immediately — it is the primary reference for any follow-up.
Check status labels in Account History
Account History assigns a status to each transaction: pending, completed, or under review. These labels tell you exactly where in the process your transaction sits.
Match timestamps on both sides
The timestamp in your wallet app and the one in Account History should be close together. A large gap between them can indicate the reference was not captured correctly.
Keep your evidence until funds confirm
Hold onto the wallet screenshot and the sol77 reference number until the transaction shows as completed on both sides. This evidence speeds up any support review.
ACCOUNT SAFEGUARDS
How sol77 Protects Your Transactions and Account
Every financial action on your account — whether a Nagad deposit or a Rocket withdrawal — runs through the domain sol77. Before entering any payment details, check the address bar to confirm you are on the correct domain. Phishing pages that imitate payment counters are a real risk, and verifying the URL is the simplest check you can do. Inside your account, wallet verification ensures that withdrawal destinations belong to accounts registered in your name, which limits the risk of funds leaving your account to an unintended destination.
Domain verification
Always confirm the address bar shows sol77 before entering payment details or login credentials. Do not proceed on any page that varies from this domain.
Wallet ownership checks
Withdrawals are released only to wallets linked to your account registration. This step keeps your balance from reaching an unintended destination during payout.
In-platform support only
Genuine support from sol77 happens through the Help section inside your signed-in account. We never ask for your PIN or password through SMS, email or social channels.
Published support route
If a transaction behaves unexpectedly, the Help section inside your account is the correct path. Open a ticket with your reference number and wallet screenshot attached.
YOUR BANKING QUESTIONS
Frequently Asked Questions About sol77 Banking
These questions come up often when managing deposits, withdrawals and account checks on sol77. If your question is not answered here, the Help section inside your signed-in account connects you with the support team directly.
Which wallets can I use to deposit on sol77?
Nagad, Rocket, and Upay are the wallet routes configured in your deposit counter. Bank Transfer is also available. The methods visible in your counter depend on your account status and region eligibility.
Why has my Nagad deposit not appeared in my account balance yet?
Your balance updates after the wallet transfer is confirmed on our end. If the status in Account History still shows pending beyond the window described in your account area, raise a ticket in the Help section with your Nagad transaction ID attached.
What is the minimum amount I can deposit or withdraw?
Minimum and maximum amounts for each payment method are shown inside the deposit and withdrawal counters in your account. We do not publish fixed limits here because they can vary by method and account status.
Can I withdraw to a Rocket number that is different from the one I deposited with?
The wallet number used for withdrawal should match the account registered in your name. Using a wallet number that does not match your registration is the most common reason a withdrawal request is held for review.
What should I do if my withdrawal request has been pending longer than expected?
Open Account History to check the current status label. If it has not moved within the timeframe shown in your account area, contact support through the Help section with your withdrawal reference number and a screenshot of your wallet record.
How do I know if a verification prompt I received is genuine?
Genuine verification prompts appear only inside your signed-in account on sol77. If you receive a message by SMS or social channel asking for documents or login details, do not respond — report it through the Help section immediately.